What if leadership wasn’t simply about performance - but about hospitality?
Not service. Not efficiency.
Hospitality - the kind that makes people feel seen.
Not service. Not efficiency.
Hospitality - the kind that makes people feel seen.
In this episode of The Manuel Transmission, Brad & Monnica share how a simple gift from a client - Unreasonable Hospitality by Will Guidara - sparked a leadership transformation.
They didn’t just read the book. They lived it.
From a four-hour dinner at Eleven Madison Park to small acts of generosity that shaped team culture, this conversation reveals how extraordinary leadership starts with ordinary moments of care.
💡 Themes:
- Hospitality as a leadership advantage
- Turning a book into a movement
- Why belonging changes performance
- Small actions that create loyalty
- How leaders create “color” in everyday work
Because the best leaders don’t just manage tasks -
They make people feel like they matter.
Leadership
They make people feel like they matter.
Leadership
Hospitality
Culture
Coaching
Relationships
Emotional Intelligence
Customer Experience (CX)
Human-Centered Work
Personal Growth
Storytelling
Mindfulness
Business Strategy
Team Development
Resilient Leadership